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Big O Tires


3040 Geary Blvd San Francisco,CA 94118 map
Average Rating
 
(15)
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Ratings
5
 
(8)
4
 
(1)
3
 
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2
 
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1
 
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satori4
satori4
First To Vote
 
Level 1
Monday, September 29, 2008
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fast new management nice and friendly
Pros: clean, fast, techs are very knowledgeble
Cons: not much parking
Price Range: $50 - $100
Recommended: Yes
 
 
mentoringmind

mentoringmind

Tuesday, October 7, 2008
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Under NEW Management in 2006 that Manager is gone! Yeah
New Management new attitude, over 150 years experience ASE certified techs. New renovation and new equipment added. Want it fixed right the first time, not the next time go here. plain and simple.

Read more at sanfrancisco.citysearch.com
Pros: New Management they are much nicer and care
Cons: busy, parking limited drive into shop don't pass it by if you are at cook you've gone too far
Recommended: Yes
 
Citysearch User

Citysearch User

Thursday, June 5, 2008
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Big O Tires - Mission Street by Jan A. at InsiderPages
I've had good luck with the guys at Big O Tires in SF for the last 10 years or more, especially with Tom. Recently had a horrible experience with Ken the morning service writer...acted like he could care less that I was there...I had to walk back in the shop to find him after waiting almost 10 minutes at the customer counter.. complained about having bad help...couldn't start work on my car the day I had set aside to be there (I called and he said bring it Thursday...when I got there he said can't get it til next Wednesday). Someone needs to explain the minimal art of customer service to this clown or they won't have a business much longer. I walked in ready to buy brakes, shocks, alignment, maybe even a new set of tires. Now, unless the attitude turns around when I go back it will be my last time there.

Read more at sanfrancisco.citysearch.com
Recommended: Yes
 
roberto_bean

roberto_bean

Sunday, July 1, 2007
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Going out of their way to make you their customer
Go here and you will be greatly rewarded. Sounds cheesy, but it could happen to you... still sounds cheesy... Anyways - I took the car in after several flats and different temporary fixes around the bay area - decided I wanted a whole new set of tires, I don't like to mismatch - especially with something as important as tires. We agreed on the Epic Tour series, he (Jim Smith, I think) threw in the $50 tire protection package which I'm not a big fan of - but with the rash of tire problems we had - it seemed like a good idea. They also did a full car inspection and told me that my battery needed a recharge (I have a trickle charger at home - so hooked that up while it sat in the garage over night), that my oil needed flushing and my serpentine belt was cracked. The serpentine belt cracked was an awesome save - I was able to get that repaired before having that bust on the highway. The best part of all this great service was yesterday, 3 weeks after getting the new tires: cruising down California we get a flat (3rd one in as many months and with new tires !!!). Pulled my Big-O tire pamphlet out of the glove compartment, called them, asked if they were open on Sundays. They were and they changed my tire this morning within a half our at no charge. They even let me watch as he pulled off the tire and removed the 4 inch mini screw driver that had impaled the tire and was still in there. Very pleasant folks who take care of the customer.

Read more at sanfrancisco.citysearch.com
Pros: fast and pleasant
Recommended: Yes
 
muhlberg

muhlberg

Wednesday, February 14, 2007
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Free flat tire repair!
I brought my flat tire in for repair and was pleasantly surprised when it was done in an hour and free of charge. I didn't purchase the tire at their store nor any big-o store, but still received excellent service free of charge. The location is convenient, but when busy, people can stack up and the counter area gets chaotic. Would recommend reconfiguring the counter and wait area.

Read more at sanfrancisco.citysearch.com
Pros: Free flat tire repair, convenient location, nice staff, fast service
Cons: Counter and wait area is not configured appropriately when large crowds ensue
Recommended: Yes
 
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Business Details on Big O Tires

Payment Types:
Visa, Master Card, Discover, American Express

Phone Numbers:
Primary Phone: (415) 751-2577

Hours Open
Monday 7:30am to 6:00pm
Tuesday 7:30am to 6:00pm
Wednesday 7:30am to 6:00pm
Thursday 7:30am to 6:00pm
Friday 7:30am to 6:00pm
Saturday 8:00am to 4:00pm